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Would business survive without telephony

Posted by Simple Telecomms on

It's hard to imagine a business which would be able to operate effectively without some kind of telephone system - from clients to associates, telephony is your connection to the outside world. However, as businesses expand or move to new premises they can face a few common telephony issues.

 

Cabling 

Problems with cabling can seriously limited communication channels for business. After time, telephone cables can become worn and ineffectual, causing all sorts of issues, such as poor connections. Because they're often out of sight, this also means they're often out of mind - until these issues begin to affect your business's operations. Maintaining your cables, ensuring that they're in top condition, is vital for your company. 

 

Hardware

Once a business has bought their handsets, some presume that that's the end of the matter. However, older handsets, or those which are showing signs of wear and tear, can cause your communications suffer. For instance, calls might drop while on the phone to clients and customers, or a constant crackling on the line. Replacing your handsets is an easy way to guarantee you can communicate effectively. 

 

Broadband

Whether your business already makes use of VoIP (voice over internet protocol) or if you've been considering getting in on the act, then that requires a speedy broadband. A weak internet connection can mean that VoIP is impossible to achieve, so checking your broadband is the best available is crucial. After all, the more ways you can communicate with your clients, the better. 

 

Security

In this digital age, hacking is something which concerns everyone, from individuals to companies. There are several risks with the hacking of telephone lines, from losing personal data of clients and customers, to hacking the system in order to make calls - which can end up costing you money. 

 

Switchboard

Switchboards are, of course, vital when dealing with multiple phone lines. Often, though, they're not optimised for growth within your business. This can mean that you're left with a finite number of ports and not everyone who requires a phone has access to one. 

 

There are several problems which businesses can face when it comes to their telephone lines. Whilst it can appear to be seriously debilitating to your company though, the solutions are out there to protect your telephony channels. Upgrading your systems and hardware, and ensuring regular maintenance means the difference between success and failure. Communication is, after all, the life-blood of any business.


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